Thank you for booking tours with Travel Squad. We value your satisfaction and strive to provide you with the best online tour booking experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Refunds

Once we receive your cancelation request and inspect the booking, we will notify you of the status of your refund. If your cancelation request is approved, we will initiate a refund to your original method of payment.

Exchanges

If you would like to exchange your tour for a different tour, please contact our customer support team within 14 days before the tour. We will provide you with further instructions on how to proceed with the exchange.

Processing Time

Refunds and exchanges will be processed within 14 business days after we receive your tour booking. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your tour booking experience with us is enjoyable and hassle-free.